Clinical care lead
A registered nurse who helps guide clinical questions, assessment and changes in health needs.
The people behind care
Families should know who is helping and how each person supports the care.
Care at home can involve caregivers, nurses, coordinators and other health professionals. Before care begins, your family should understand who is involved, what each person can do and whom to contact with questions.
Care needed soon? Call to confirm current availability. For an emergency, call 911.
The short answer
Who may be involved in care?
The right team depends on the person’s needs. A caregiver may help with daily routines, a nurse may assess or provide clinical care, and a rehabilitation professional may support mobility or function. Your family should know who is involved and whom to contact with questions.
Team roles
The people your family may meet.
Exact names, qualifications and responsibilities should be confirmed for the people involved in your family’s care.
Care coordination lead
A consistent contact who helps families understand schedules, communication and next steps.
Home support team
Caregivers who provide agreed daily-living support with respect for the person’s home and routine.
Different skills, one clear plan
Know which person to turn to.
- Caregivers for agreed daily routines and personal support
- Registered nurses and licensed practical nurses for nursing care
- Rehabilitation professionals for their own area of assessment and treatment
- Care coordinators for scheduling and family communication
A practical first step
Talk through what is changing at home.
Start with the person’s needs, current supports, location and timing. We will help clarify which care options and next steps may be appropriate.