Talk to Ethical Care

Let us know what has changed.

A nurse can talk through your concerns with you and help you understand the care that could support you or your loved one.

For an emergency, call 911. This page is not for urgent clinical advice.

A nurse listening on the phone and taking a note

Send a general question

Keep the first message simple.

Send a general question to the Ethical Care team. Your message is sent by email so the team can follow up. Do not include diagnoses, medication lists or medical records. Read how your information is handled.

The short answer

What happens after a family contacts Ethical Care?

A first conversation focuses on what the person wants, what has changed, which support is already in place, where care is needed and how soon help may be required. Ethical Care can then explain the next appropriate step and confirm current availability.

Helpful to share

Keep the first message focused.

  • The general location where care is needed
  • What has changed and what the person wants
  • Which family, public or private support is already involved
  • The likely days, times or discharge date
  • Whether help may be needed soon