Clear boundaries for using this website.

Accepting these terms

These terms apply when you visit or use the Ethical Care at Home website. By continuing to use the website, you agree to these terms and the Privacy Policy. If you do not agree, please stop using the website.

General information, not medical advice

Website content is provided for general information about home care and related questions. It does not diagnose, treat or provide advice for a specific person. Always seek advice from an appropriate healthcare professional about a person’s health, medications, symptoms or treatment.

For a medical emergency, call 911. For an urgent health concern, contact the appropriate health service.

No care or clinical relationship

Using the website, contact panel, phone number or email does not create a care-provider, nurse-client or other clinical relationship. It does not confirm that Ethical Care has accepted a referral or agreed to provide service.

Services and availability

Service descriptions are general. Care options, location, timing, schedule, fees and the people available to provide care depend on an individual review and current capacity. No website statement is a promise that a particular service or professional will be available.

If care is arranged, the signed service agreement, care information and other documents for that arrangement will govern the service.

Accuracy and changes

Ethical Care works to keep website information useful and current, but information can become incomplete or out of date. Content may be corrected, changed, moved or removed without notice. Please contact the team to confirm information that is important to a care decision.

Using the website responsibly

You may use the website for lawful personal and informational purposes. You must not interfere with its security or operation, attempt unauthorized access, introduce malicious code, impersonate another person, submit unlawful or misleading material, or use automated methods that place an unreasonable load on the website.

Information you send

Information sent through the website or by email must be accurate to the best of your knowledge. If you provide information about another person, you must have the authority to do so. Personal information is handled according to the Privacy Policy. Please do not send detailed health records through ordinary email unless Ethical Care has given you secure instructions.

Ownership and permitted use

The website’s text, design, graphics, logo, photographs and other content are owned by Ethical Care or used with permission and are protected by applicable intellectual-property laws. You may view, download or print a reasonable copy for personal, non-commercial use. You may not reproduce, sell, modify, republish or create a commercial work from the content without written permission, except where law permits it.

Links to other websites

The website may link to public, clinical, community or third-party resources for convenience. Ethical Care does not control those websites and is not responsible for their accuracy, availability, accessibility, privacy or security. A link does not by itself mean that Ethical Care endorses or is affiliated with the other organization.

Website availability and accessibility

Ethical Care may update, suspend or discontinue part of the website. It does not guarantee uninterrupted or error-free access. If a barrier prevents you from using the website, contact the team or review the Accessibility Statement for another way to receive information.

Disclaimer and responsibility

To the extent permitted by law, the website and its content are provided without a guarantee that every item is complete, current or suitable for a particular purpose. Ethical Care is not responsible for loss caused solely by relying on general website information instead of obtaining appropriate professional advice or confirming service details.

Nothing in these terms limits a right or remedy that cannot legally be limited, including rights under applicable consumer-protection, privacy or human-rights law.

Governing law

These website terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any dispute about these terms will be dealt with by the courts or tribunals with jurisdiction in British Columbia, unless applicable law requires another forum.

If one term cannot be enforced

If a court or tribunal finds that part of these terms cannot be enforced, the remaining terms will continue to apply. A delay in enforcing a term does not waive the right to enforce it later. These website terms are separate from any signed service or employment agreement.

Changes and contact

Ethical Care may update these terms as the website or legal requirements change. The date at the top will show the latest revision. Questions about the website or these terms can be sent to info@ethicalcarehome.ca or asked by phone at 778-903-5683.